Reviews
Wow. You call Ace Plumbing. They tell you a price for the call and give you a time when they will come out. They show up at that time and charge you that price. Neat idea. Other service companies need to follow this plan. Shawn was in and done and my furnace is hot again. Love it!
Ace Plumbing responded promptly. Communication with the office staff was clear and easy. The plumber who came to our home, Andrew, was thorough and detailed in his approach to solving our plumbing problem. He showed a high degree of professionalism.
Ace plumbing has very well trained and observant staff. Andrew found and explained the reason for problems that many others had missed. We have a much greater understanding of the challenges facing our aging house now
Morgan and Brian were very helpful.
My experience with Ace Plumbing was extraordinarily positive. Derek, the gentleman who came to provide me with a quote on some work, did not charge me the usual fee that Ace charges for coming to my home. In the course of developing the estimate, Derek noticed a loose pipe that required attention. He took care of the problem without charging me for it. He developed a professional and well-considered estimate of the work to be performed and explained what he and his colleagues would do. I was impressed with Derek and Ace.
Ace Plumbing technicians are competent and friendly. They do their work well. But be prepared for recommendations of more work to be done.
Bernie, Brian and Frans were all excellent to work with. Professional and knowledgeable in their work and explanation regarding code, cost and future maintenance recommendations. I have no hesitation in recommending ACE to anyone for plumbing and heating needs. Garry
Our technician Bernie couldn't have been more helpful and thorough in his job today.
He was pleasant, courteous and knowledgeable.
The administration staff is very pleasant to talk to and got us scheduled in very quickly.
Ryan, the technician, did a fine job in servicing our two hot water tanks, changing the internal anodes and checking the gas firing system. He also elaborated on the dos and don'ts related to our water supply system while at home or away for extended periods of time. To top it off, he took the time to try to repair our water softener, after getting some direction over his cell phone from the water softener manufacturer. His efforts were not fruitful (the manufacturer's technician suggested that may be the case) but they were much appreciated. I enjoyed my interaction with Ryan, a excellent Ace Plumbing representative.
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