About Us

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Ace Plumbing and Heating is an award-winning plumbing, heating, and air conditioning contractor serving Calgary, AB. We have earned a reputation for reliability and the finest in customer service. We were voted #1 at the Top Choice Award Survey for the best plumbers in Calgary. We weren’t surprised to receive this honour. We always put our clients first!

The company was built on dedication to quality services, skilled and experienced technicians, and competitive prices. Our owner Jack Devetten brings more than 45 years of experience with him, and all our other staff members are focused on delivering 100% satisfaction on every job they do. We guarantee it!

Our History

The history of the company started with Jack’s father, a plumber and pipefitter who was always in need of an extra pair of hands to help out. Jack was glad to be those extra hands. Jack worked for years with his father while completing his schooling. Jack then honed his professional skills as a plumbing apprentice in the 1980s and completed his Master Plumbing Certification in 1991.

Jack got to work in several areas of plumbing as an apprentice: industrial, commercial, and residential new construction. He also worked in construction, residential heating, and other residential services, and put his skills to work on several large projects in Calgary and Southern Alberta, such as the freezing lines of bobsleigh and luge runs, the Bearspaw Water Treatment Plant, Sheerness Generating Station, and the Lethbridge Regional Hospital.

In 1995, Jack purchased the assets of Double D Plumbing, where he had completed his apprenticeship. He used these assets to start Simcor Plumbing. The company flourished as Jack’s reputation for honesty and fairness spread around Calgary. Ace Plumbing and Heating is the result of Jack’s work to find the best technicians committed to customer satisfaction.

Our Vision

Jack’s vision includes hiring technicians who were either indentured apprentices or journeymen. They must be clean and courteous and pass background checks so clients can be certain of professional workmanship, friendly service, and safety in their own home.

Jack also believes in solid warranties to ensure clients’ peace-of-mind—not just about the installed parts, but also the work and craft that went into the job—and 24-hour, 7-days-a-week service so clients always know someone has their back, even when a disaster strikes at two in the morning. Our money-back guarantees and emergency services are just a few of the ways we prove our customers come first and that we won’t forget about them when the job is done. Jack summed up these promises in the company motto: "Happy Today or You Don’t Pay!"