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David T's Profile Image
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David T, Last year

I wanted a kitchen faucet replaced. I noticed that *** was working at a neighbour's house and called the office to ask their tech to stop by my house when he was done there. He'd just left the previous job but returned to look at my project. He gave me an estimate on the spot and I agreed to go ahead. I purchased my own faucet a couple days later and then called Ace for the installation. *** offered an appointment for the next day in a 2-hour timeframe. As the time approached, *** called to say that the nominated tech was running late but that another tech had been dispatched to complete the installation. He (******) arrived within a half hour, looked at the installation, verified the cost and got to work. He completed the installation professionally and quickly. He cleaned up, collected all the old materials and packaging, and left. A job well done. Thnx Ace.

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Leslie Coljee, Last year

I called Ace Plumbing, and the Lady ( Beth) on the phone was great, she booked us an appointment right away.
The young man Brandon called to let us know when he was on his way. He was on time and very professional. He took his time to explain everything he was doing. He offered ideas on resolving our issue.
I would highly recommend this company

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Jerzy Brzeski, Last year
Diane Carpenter's Profile Image
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Diane Carpenter, Last year

Brandon, the technician, is intelligent, articulate, knowledgeable, skilled, customer-oriented and extremely helpful. We were very pleased with the service and advice that he offered.

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Sharon S, Last year

******* was sent early much to our appreciation and was most courteous and respectful, work was completed in a timely fashion and well explained to us. Would most certainly recommend.

SURINDER K A's Profile Image
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SURINDER K A, Last year

WE HAD NO HOT WATER FRIDAY SEP 29. I CALLED SEVERAL PLUMBERS BUT EVERYONE WAS VERY BUSY TO HELP. OUT OF ALL THE CALLS I MADE ONE PLUMBING COMPETITION GAVE ME THE ***** NUMBER FOR ACE PLUMBING AND HEATING.I CALLED ACE. **** WAS VERY RESPECTFUL AND EQUALLY POSITIVE IN HER DESIRE TO HELP. HELP SHE CERTAINLY SENT - IN THE FORM OF *****.***** CALLED ME HALF HOUR LATER AND TOLD ME HE WOULD BE AT OUT HOUSE AROUND 11AM. HE ARRIVED ON TIME. ***** IS A VERY POSITIVE INDIVIDUAL, WITH A GOOD SENSE OF HUMOR, AND A DISTINCT PERSONALITY. HE GOT STARTED RIGHT AWAY AND GAVE ME AN ESTIMATE. THE PARTS ARRIVED SHORTLY THEREAFTER AND IN ABOUT 3 HOURS ***** AND HIS HELPER REPLACED OUR TWO HOT WATER TANKS.***** AND HIS HELPER WORKED VERY HARD TO GET US HOT WATER.I THANK ****, ***** AND THE HELPER FOR THEIR FAST SERVICE.A REQUEST TO THE ***** OF ACE - YOU HAVE TWO CROWN JEWELS IN THE FORM OF ***** AND ****. PLEASE LOOK AFTER THEM. WE WILL, FROM NOW ON, CALL ACE FOR SERVICE.GOD BLESS YOU ALL - SKA

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Andrius Budvytis, Last year

Got extra range hood vent added. Brian did amazing job, thank you!

Kat Grace's Profile Image
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Kat Grace, Last year

I became a customer of Ace when I bought a house 6 years ago in December, and of course after we moved in, the furnace died.. (Ace has been my go to ever since.) My mom has been a regular customer for a long time and was very happy with their work, and when my furnace died 6 years ago in freezing winter, she suggested I use their services.i have been a satisfied customer for the past 6 years. Brian has been the tech that has come out to help and is very professional, knowledgeable and friendly. I highly recommend Ace, they are a trustworthy and reliable company, and their employees
are personable and efficient.

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Trevor Carbert, Last year

Called Thursday afternoon for a slow draining tub was able to get an appointment for Friday morning. Awesome. Plumber showed up early and was done in no time, explained all my options before he did any work once finished recommended products to help prevent drainage problems. I am extremely happy with the service l, being able to get such a quick appointment and for the work to be done in such a quick fashion is absolutely amazing thank you very much Brandon.

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Manas Pratim Das, Last year

Very professional in all aspects I can think of. Very well done.

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