Reviews
The service was excellent. Very helpful and very good at explaining what was being done. Many thanks.
Had the tank less water heater serviced today and Bernie handled the job very well. He was on time, friendly and had some good suggestions to help give the water heater a longer life. They diamond program is a great value and you can save money. Like that idea. Great job and will call Ace plumbing in the future.
Just a brief note to comment on Brian and Jeff who were at my home this morning for the yearly inspection. Both my husband and I appreciate the care they took on making sure everything was in good working condition. Brian also took time to inform us on new methods to protect the house. It was a please to have them inspect our home and we appreciate their professionalism. Thank you both.
Brian came our to look at our humidifier. It needed replacing and was able to go and get the new one and install it all in one day! Brian has previously done work at our home and he is always, friendly, courteous and knowledgeable. We have dealt with ACE for many years and will continue to. Great service! Thank you!
ACE PEOPLE HAVE CONTINUOUSLY FOR SOME YEARS HAS DONE EXCELLENT WORK FOR US ON DIFFERENT TYPE OF HOME PROBLEMS TO FIX. THEY ARE TIMELY, INFORMATIVE, AND TELL ME THE WHOLE STORY. THANKS ACE. ANN.
Excellent, knowledgeable, personable and efficient. Very thorough work. Bernie is excellent and would be happy to have him anytime necessary. The Diamond club is worth every cent
Great experience this week. Rick with Ace went over and above expectations fixing our tankless water system and updating our garburator. When complications arose, and I couldn't stay in the house, Rick came back after dinner until the issue was resolved.
A problem with the inducer motor in my furnace turned into a more complicated issue. It turned out that there was also a malfunction with a limit switch but in an effort to locate the problem, Ace replaced a number of other modules. In the end Ace charged me for the inducer motor but did not charge me for the other modules which they replaced! Their motto is "Happy day or you don't pay" and they lived up to that motto "in spades". The service man Brian Olsen was both professional and respectful and his conversations with Jack DeVetten resulted in a solution without a lot of extra expense. I'm a happy Diamond Club member and would recommend Ace to anyone who wants professional service with a responsible attitude. Awesome company!
Wow. You call Ace Plumbing. They tell you a price for the call and give you a time when they will come out. They show up at that time and charge you that price. Neat idea. Other service companies need to follow this plan. Shawn was in and done and my furnace is hot again. Love it!
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