Reviews
Ryan, the technician, did a fine job in servicing our two hot water tanks, changing the internal anodes and checking the gas firing system. He also elaborated on the dos and don'ts related to our water supply system while at home or away for extended periods of time. To top it off, he took the time to try to repair our water softener, after getting some direction over his cell phone from the water softener manufacturer. His efforts were not fruitful (the manufacturer's technician suggested that may be the case) but they were much appreciated. I enjoyed my interaction with Ryan, a excellent Ace Plumbing representative.
All the staff I have dealt with over the years have been helpful, professional and well versed in all aspects of plumbing issues that arise offering and explaining options available (pros and cons) to allow you to make the best decision possible. They are trustworthy and dependable.
good to have Ace Plumbing on call
Great service, very professional. Came out after hours ! Will use them again.
Excellent service from start to finish. Very good communication, quick and efficient. I would highly recommend.
Ace Plumbing is a great company to deal with. We've had the opportunity to work with Bernie and Derek, two field service technicians. They were able to sort out a puzzling problem we were having with one of our systems. We also like their proactive approach to taking steps to avert problems in the future. The technicians are forthcoming with information and provide clear explanations about how to manage new equipment. We appreciate the professionalism of the office staff as well.
We have been dealing with this firm for years and we always get expert technicians and great service, thanks ACE!!
Ryan was prompt and friendly, he assessed the problem right away. Pointed out what was the problem and the best way to fix it, quoted us a good & fair price to do the work. Finishing up by giving us some instruction on what has been done and anything that might pop up in the future, cleaned up and went on his way. He did a very good job we are very happy!! thank you.
Lynn
Replaced a blower motor for me in the middle of the night on a weekend after ours siezed up. Was able to locate a specific part and complete the installation in under an hour. Ridiculously expensive, but that's to expected with these things. It was 8 degrees in my house at the time of the service and the tech was a super nice guy. Only shop in Calgary that was able to help out at 4am on a Sunday. Would definitely recommend if you're in a bind and need work done ASAP.
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