Reviews
Beth was great at our initial contact.
Prompt service.
Brian was very knowledgeable providing options.
Very pleased with the quality of work provided.
A great experience! I was given a thorough and educational explanation of the project and didn't feel rushed with my questions. Super friendly & couteous. Thank you.
First time using ACE. Was able to get someone out the same day. They did a good job and was able to fix the issue quickly.
Great experience with Ace plumbing and the service tech
Great service! I would definitely recommend them to anybody needing a boiler serviced or repaired.
Eric's after-hours service was excellent. He was in and out within an hour, and fixed the problem. He was friendly, helpful, and left no trace of him having been through my house. I would definitely call Ace/Eric again.
We had a polyB replaced. Ace insured we weren't without water
and the price was reasonable
We came back from a 3-week vacation to a freezing house. We didn't know that the furnace had stopped working while we were away. Called a different company who said they can only come see us the next morning. Called Ace Plumbing and they were able to send someone right away. The tech, Nat, was able to temporarily fix it for the night, and came back the next morning with the necessary parts to get it back up and running properly. He even left us a few space heaters to make sure we were warm for the night in case the temporary fix failed. He was very courteous and proposed different options that didn't "break the bank."
We are very pleased with the service and would highly recommend Ace Plumbing to anyone.
I cannot recommend Ace Plumbing and Brian Olsen highly enough! Brian consistently goes above and beyond to prioritize our requests, ensuring that our heating system is always functioning perfectly, especially during the colder months. His professionalism, expertise, and attention to detail are truly impressive.
Every time we've needed assistance, Brian has responded promptly, providing clear explanations and effective solutions. It's evident that he genuinely cares about his clients and takes pride in his work.
Thanks to Brian, we have peace of mind knowing that our heating system is always reliable, keeping our home comfortable and well-maintained.
If you're looking for a reliable and skilled plumber who truly puts customers first, Brian Olsen and Ace Plumbing are the ones to call!.
I called ACE PLUMBING six months after they installed a hot water tank because there was, what appeared to be, a small leak at one of the soldered joints. To my surprise and delight a technician, Eric, was dispatched and arrived within 30-40 minutes.
Eric was very professional and personal in his manner. He explained that it might be a leak or that it could be just condensation build up and that I could decide on what to do. He offered to drain the tank (a 2 hour process) and repair the leak at no charge to which I agreed. The repair was scheduled 2 days from that initial call. Eric again in his professional manner was extremely thorough in his work. He drained the tank and instead of just re-soldering that joint built a whole new section of copper piping to make sure that there would not be another potential leak. In all he spent about 3.5 hours on the job at no charge.
I would highly recommend ACE Plumbing and Heating to anyone considering replacing an existing hot water tank or furnace. Thanks ACE for the great service and standing by your work.
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